At RMB Inc., we have been partnering with healthcare providers worldwide for more than 20 years
At RMB Inc., our recruitment process ensures that only qualified and experienced personnel are selected work in each unit of the organization. Each new team member undergoes extensive training proved by our corporate trainer to further educate on the intricacies of the industry. We expect all collection staff to attain the Certified Professional Collection Specialist designation through the ACA once they have met the established tenure requirements. Our insurance specialists are required to pass a revenue cycle certification program within 2 years of hire. Our teams also includes bilingual account specialists to assist with collecting receivables.
RMB Inc is consistently able to supply healthcare providers with maximum recoveries through the use of state-of-the-art technology based on our predictive scoring models. Our strategic technology approach includes the use of a predictive dialer, unattended messaging, call blending, electronic skip tracing, call recording, automated telephone number identification, automated voice response and many other tools. In addition to offering consumers the traditional option of making payments by mail, we also accept payments via our intuitive payment website and by phone. These expanded payment services not only offer consumers a more convenient way to pay, it allows you to get your money fast.
Our healthcare specialists deliver proven best practices and broad capabilities to your operations. From our continuous professional development program to bilingual capabilities to state-of-the-art technology, we are dedicated to delivering world-class service in revenue management solutions.
We understand the ever changing challenges of healthcare business services and are committed to the success of our clients. We value your trust and are dedicated to the health of your operations and maintaining the relationships you’ve established. Our focus is on short-term success and long-term relationships. We continue to build our business based on our relationships in the healthcare community which is the key to our continued success.
Our mission is to quickly convert receivables to cash for our clients. With customized programs and reporting designed to meet your goals, we effectively maximize recovery, improve productivity and increase profitability, never forgetting your mission to provide healthcare to the communities you serve.
For more information about our services please contact us at 877-815-7019.